Privacy Policy

INTRODUCTION

At State Savings Bank, our mission is to meet the needs and expectations of our customers. As financial service professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. Our Customer Information Privacy Principles serve as standards for all State Savings Bank employees for collection, use, retention, and security of individual customer information.

RECOGNITION OF A CUSTOMER’S EXPECTATION OF PRIVACY

We recognize your right to privacy at State Savings Bank. We believe that confidentiality and protection of customer information is one of our fundamental responsibilities. Although information is critical to providing quality service, we recognize that one of our most important assets is our customer’s trust. Therefore, we will make the safekeeping of customer information a priority at State Savings Bank.

CUSTOMER BENEFITS OF OUR INFORMATION MANAGEMENT PRACTICES

We collect, retain, and use information about you only when we reasonably believe that it is necessary to administer our business, provide superior services, or offer new products. This means that we will use information to help us identify and mitigate potential risks of loss to the Bank, to comply with certain laws and regulations, and also to help identify additional products and services which we believe will be of interest to you. Information about customers is accumulated from a variety of sources. Some information is provided to us directly by the customer. Other data is obtained by outside sources. Still other information may be developed as a function of providing a product or a service to you. We will use this information only in accordance with the principles set out in this Policy.

MAINTENANCE OF ACCURATE INFORMATION

We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.

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LIMITATIONS ON EMPLOYEE ACCESS TO INFORMATION

Each State Savings Bank employee is required to follow our Bank’s “Code of Ethics”, which states that all customer information is considered private and privileged and is to be used solely for the purpose of providing you with the finest service available. We strive to limit customer information to those employees with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information and on these Privacy Principles.

ESTABLISHED SECURITY PROCEDURES FOR PROTECTION OF INFORMATION

State Savings Bank is committed to the security of your financial and personal information. All operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards. We continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.

DISCLOSURE RESTRICTIONS OF ACCOUNT INFORMATION

We do not reveal specific information about your accounts or other personally identifiable data to outside parties or companies for their independent use unless:
1) you request or authorize it.
2) the information is provided to help complete a transaction initiated by you.
3) the information is provided to a reputable credit bureau or similar information reporting agency.
4) the disclosure otherwise is lawfully permitted or required.
We do not provide account or personal information to outside companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies.

MAINTAINING CUSTOMER PRIVACY IN BUSINESS RELATIONSHIPS WITH
THIRD PARTIES

When our Bank conducts business with third parties, we will insist that our vendors and suppliers maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.

PROVIDING PRIVACY INFORMATION TO CUSTOMERS AND RESPONDING TO INQUIRIES

At State Savings Bank, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how State Savings Bank protects your confidential information, please call us at:
(712) 523-2131.

CLOSED OR INACTIVE ACCOUNTS

We will continue to adhere to the privacy policies and practices written above even after an account has been closed or becomes inactive.

If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.

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